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Privacy and Cookie Policy

Please use this page for the latest and greatest information regarding privacy policies as changes may be made without prior notice.

Privacy Policy

Epasar Cambodia (Epasar) is committed to protecting your privacy and has implemented policies and procedures to ensure that your personal information is handled securely and in accordance with applicable privacy laws. As part of our responsible information handling practices, Epasar has developed this Privacy Policy in order to keep you informed of the ways in which we collect, use and disclose personal information. This Privacy Policy may be revised from time to time to reflect our evolving business and the nature of the products and services we offer to you. To ensure that you are aware of our current privacy practices, we recommend that you review this policy periodically. Should you choose to provide us with your personal information, you will be deemed to have agreed with the terms and conditions contained in this policy. This Privacy Policy applies in connection with Epasar online marketplace transactions and also addresses how we handle personal information collected when you interface with us online at (the "Site"). While our Site may provide links to third party websites, we accept no liability for their treatment of your personal information and their activities are governed by separate and independent privacy policies. Any information you choose to provide to these third parties is not administered by this Privacy Policy, nor is it the responsibility of Epasar

Personal Information

The term "personal information" refers to any information that specifically identifies you as an individual and may include details such as your name, e-mail and mailing addresses, telephone and, credit card information, as well your purchasing history/habits if they can be linked to you. Epasar needs to collect certain types of personal information from you in order to provide you with products and services that you request through our Site or as otherwise described in this Privacy Policy. Should you decline to provide such information, Epasar may not be able to provide you with certain products or services. Epasar may also use "non-identifiable information" in order to compile broad demographic and website usage information about our consumers in general that cannot or will not be used to identify you personally. This non-identifiable information is in the form of anonymous, aggregate data and consumer patterns gleaned from your computer’s web browser when you visit us online. Such information may include your Internet address, the address of the website you are coming from, the amount of time you spend visiting our website, the pages visited, the operating system and web browser software you use, and, if you link to us through a search engine, the keywords you use to find our website. The logs do not record personal information, can be accessed only by Epasar, and are used solely to track visits to our site, improve its content and layout and to achieve a better understanding of our consumers in general. Epasar never attempts to tie this information to particular individuals visiting our Site.

Collection and Use of Personal Information

Epasar needs to collect, use and disclose certain types of personal and non-identifiable information in order to process orders placed in-store or through the Site, to respond to consumer requests or to otherwise administer its relationship with its customers. The personal information we collect for these primary purposes will only be used with your consent and only in accordance with this Privacy Policy, as required to carry out these activities. For example, Epasar will need to collect, use and disclose personal information in order to: process your payment for products or services; notify you in the event an order is ready for pick-up or to make arrangements for delivery; retain your purchase history for reference purposes; or respond to requests made by you. Please be assured that Epasar will only collect information that is necessary for the purposes which have been identified to you and that we will obtain your consent for any additional and different uses of your personal information, where required.

Marketing and Promotional Purposes

From time to time, Epasar may use personal information to inform you of additional consumer offerings or developments, to better identify products and services that may be of interest to you, or for other marketing and promotional purposes, for example, to offer you a subscription to our newsletters or to provide you with current information about Epasar business activities. Should you choose not to provide your consent to these activities; Epasar will refrain from using your information in this manner. You may at any time indicate that you do not wish to receive such information by clicking the "unsubscribe" option in our e-mailed materials or by contacting our Privacy Officer via the channels provided below. Outside of these marketing and promotional communications, Epasar will need to communicate with you, from time to time, for the purposes of administering the business relationship and to advise you of important changes to Epasar and/or the Site. These communications will be deemed essential customer notification services and will not include promotional newsletters or marketing communications

Disclosure of Personal Information

Our employees are familiar with the contents of this Privacy Policy and are informed about our policies and procedures for protecting personal information. Your personal information is only disclosed to those within Epasar -owned or affiliated companies with a need to know, which individuals are held accountable for maintaining the confidentiality of all personal information to which they have access. To ensure that you benefit from our full range of products and services, we may, from time to time where required, share your personal information amongst Epasar trusted partners. Any such third parties will only use your personal information to provide you with the products and services you have requested through Epasar and will be given only the information necessary for carrying out their services in this regard. Epasar requires that these trusted partners protect your personal information in the manner prescribed by this policy.

Security Measures

Epasar has established safeguarding measures to uphold the security of personal information obtained from and about you, regardless of the format in which it is held. We have instituted policies and procedures to protect against unauthorized use or access, alteration, duplication, destruction, disclosure, or loss or theft of your personal information.

Accessing Your Personal Information

You reserve the right to access personal information Epasar has collected about you. Should you wish to review or verify your personal information, please refer to the contact information provided at the end of this Privacy Policy. At the time you make such a request, we will need specific information from you to enable us to search for, and provide you with, the personal information we hold about you. There may be instances in which we will be unable to provide full disclosure of the personal information we hold about you. These include, but are not limited to, cases where personal information: contains references to other persons; is subject to solicitor-client or litigation privilege; contains our own proprietary information that is confidential to us; has already been destroyed due to legal requirements, or because we no longer needed it for the purposes set out in this Privacy Policy; or cannot be disclosed for legal reasons. If we are unable to provide you with access to your personal information, you will be notified and provided with an explanation.

Change In Ownership

In the event that Epasar or any of its assets are acquired by a third party, personal information acquired by Epasar may be one of the assets transferred.

Contact Us

We are committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes for which it was collected, and provided that you notify us of any changes. Prompt notification of changes in information, such as your e-mail or mailing addresses, will assist us in providing you with the best possible service. Should you discover, upon review of your personal information, that amendments are required, please advise us. We will use reasonable efforts to advise any third parties of any important changes to your Personal information that we may have disclosed to them. Upon request, Epasar will provide additional information about this Privacy Policy and our information practices and procedures in order that you have a better understanding of our collection, use and disclosure of personal information. For further information, please contact our officer:

These terms and conditions outline the rules and regulations for the use of Epasar Website. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Epasar website if you do not accept all of the terms and conditions stated on this page. Epasar may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This privacy policy sets out how Epasar uses and protects any information that you give Epasar while using this its services. Epasar is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Epasar may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.